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Xbox facing class-action lawsuit over Elite controller 'drift' issues

May 04, 2020 1 min read

You will, of course, remember that a class action lawsuit was filed against in Nintendo in 2019, pertaining to the "drifting" technical issues that were bothering a bevy of Switch users. Well, now it seems that Microsoft are next in the firing line, as a similar suit has being filed against is top console brand, Xbox.

The suit was filed in US District Court for the Western District of Washington by New York resident Donald McFadden. McFadden states that they purchased two of the pricey Xbox Elite Controllers in a row that both exhibited signs of "drifting" - when analogue movements are detected by games despite the sticks themselves remaining stationary.

McFadden alleges that Microsoft is fully aware of the defect but "failed to disclose the defect and routinely refuses to repair the controllers without charge when the defect manifests". The suit directs attention to similar complaints from Xbox users found online, as well as repair videos, services, and replacement parts available from third-party sellers.

Nintendo's drifting lawsuit ended up in arbitration, following a judge's refusal to outright dismiss the case. Nintendo themselves no longer charge for drift repairs, though it maintains that the Switch controller is a high-quality, precision product. The long-term results of the Xbox suit remain to be seen.

Now Xbox faces lawsuit over drifting controllers [VGC]

Xbox facing class-action lawsuit over Elite controller 'drift' issues screenshot